Class Policies

PAYMENT:

We take Visa, Mastercard, Checks, and everybody’s favorite – CASH
Payment for each new session is due on the first day of class of each new session.
The purchase of clay and tools are tracked on the materials clipboard in the wedging room. Please pay for clay and tools at the end of each session.
All accounts must be settled by the end of each session.
No refunds will be given after the first day of class. In the event of unforeseen circumstances, store credit will be issued
When offered a class spot by email or text we will only hold that spot for you for 24 hours before a deposit of $50 must be put down by phone , email or in person.

If you are going to miss a class; you must give us at least 24 hours notice. This is so that we can fill that space with someone who needs a make-up. If you do not call, you will not get a make-up – unless there was an emergency.

Make-ups are allowed, but in order to get credit for a make-up, you must call at least 24 hours in advance of missing a class, in order that we can fill that space with someone that is owed a make-up. It is the student’s responsibility to call Hands In Clay about space available for a makeup. Please use the schedule of classes and times on the Classes page, so that you can call to check on available spaces.
Make-ups are done on an availability basis and are done first come, first serve. If you are having trouble rescheduling a make-up, contact your instructor and we will make every effort in our means to accommodate you
Make-ups may not be used as payment for the next session and are not guaranteed.

All pottery, clothes, and tools must be picked up and removed no later than 30 days after your last class.
We do not store orphaned pots or tools!